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About Keystone

About Keystone Accident Management

Keystone Accident Management was founded on a simple observation: the person least at fault in a road traffic accident often ends up doing the most work.Chasing insurers. Arguing about courtesy cars. Waiting weeks for updates that never come. Paying an excess for someone else’s mistake. It’s a frustrating process at the best of times, and genuinely stressful when you’ve just been through a crash.

We set out to take all of that off the driver’s hands.

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Keystone Accident Management team
01

What Makes Us Different

You’ll deal with people, not a queue. We’re a small, focused team. When you call, you speak to someone who knows your case — not whoever happens to pick up in a call centre of hundreds.

We’re properly backed. The regulated parts of your claim are handled in partnership with FCA-authorised specialists, so you get the reassurance of regulated handling alongside personal service.

We have our own repair network. Based in Grays, Essex, with recovery and repair coordination across the UK.

02

Our Approach

We’d rather tell you honestly that a claim is difficult than promise you something we can’t deliver. If your accident isn’t clear-cut, we’ll say so. If a repair is going to take longer than we’d like, you’ll hear it from us before you have to ask.

Speak to the Keystone team

Call 020 3967 1999 or use our contact page to request a callback.

Call 020 3967 1999